A Simple Key For telus billing support Unveiled
A Simple Key For telus billing support Unveiled
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Was the chief and The key reason why I are a loyal Telus custiomer For many years. But That is about to alter!!
It is currently been two weeks and my problem While using the billing hasn't been solved , I are actually customer Telus for over twenty years which customer service is horrendous! I asked to talk to supervisor several over and over ultimate. She mentioned she would In addition they wanted me to go to the store where I fall the cell phone off and acquired the phone Once i instructed her I did it all on the internet she didn’t believe me? The cellphone I obtained the box was opened and there was no Bodily Sim card and or Sim card I had asked for an eSIM, which wasn’t there. I had to go down to The shop to acquire why was my box open up? Why wasn’t my box sealed? Phone drop batteries is quite extremely gradual like my old cellular phone was way a lot better than this factor. I believe they gave me a aged telephone is the way they treat customers with prolonged since they reward loyalty ?!!!
@chris14 I needed to crystal clear up some inaccurate data. We're going to mend TELUS owned downed lines at no demand. We are going to only eliminate the road absolutely for building/renovation applications but there is a charge involved. We despatched you a private concept in the event you want to move forward with either situation.
The TELUS workforce acknowledges that our perform spans quite a few Territories and Treaty spots and we have been grateful for the normal Knowledge Keepers and Elders who're with us now, whoever has absent before us as well as the youth that encourage us.
I am requesting a transparent breakdown of Telus technical support my agreement, together with all applicable discounts, and a fair resolution to the problems I’ve professional. Furthermore, I question that somebody overview the call recordings to comprehend the poor treatment method I been given from numerous agents.
after the agent review my account he mentioned I can not provide you with a offer or credits such as you have now with the exiting account, so i just gave up and hangup the phone.
• I spoke to various brokers, which include Maria and Regal, who couldn't supply clarity or escalate my circumstance as requested.
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In the coming weeks and months, we are going to be Operating to extend the products and solutions and services supported, so keep examining again for updates.
It took place on Sunday which i experienced a awful situation. But I was joyful to find out this website labored on weekends. And Helen granted me support, time, and persistence to unravel the issue. I am so grateful I simply cannot convey to!
My skilled is an extremely affected person gentleman. He taught me how to fix my issue in various easy actions. What’s much more, he guided me via each move, from time to time over the moment. I'm certainly grateful!
The TELUS team acknowledges that our function spans numerous Territories and Treaty parts and we're grateful for the traditional Know-how Keepers and Elders that are with us now, anyone who has long gone right before us and also the youth that inspire us.
This is a huge squander of your time and only generates an incredibly frustrated customer before they get to talk to the CSR and now the CSR has to handle an presently pressured for their Restrict customer.